Module title

07- Digital communication 

Notional Learning time 

Approx. 6 hours 

Description of the module

This module will provide an overview of digital communication by providing the basics of communication (verbal and non-verbal), its purposes, and preconditions to effectively send a message. How to apply these communication rules to the main ICT tools used nowadays to communicate. Support learners in using digital communication tools (emails, instant messaging apps, video chats)

Learning objectives

Course participants will learn to:

• Be aware of the rules in digital communication and their difference with face-to-face interaction 
• Properly use the digital communication tools commonly used nowadays such as email, instant messaging software, and app, video chats, etc.

Steps

The steps to accomplish the learning objectives are  the following: 

1. Carry out the self-evaluation Mandala to assess the level of digital competencies according to the Likert scale model. 
2. Read basic instruction and knowledge about:
   • The Mehrabian chart
   • Digital communication tools (+ tutorials)
   • Digital communication guide
3. Carry out activities and tasks. Learners will be given real-life situations to explore the digital communication tools adequately.
4. Complete intermediate activities (quizzes, multiple choices, T/F)
5. Search and familiarise with keywords in the glossary
6. Carry out the final self-evaluation test at the end of the module
7. Carry out the final self-evaluation Mandala and compare it with the previous one. The aim is visualizing the learning process after the module completion.

Material 

Learning content

The module will provide insights on the basic communication rules to apply to different digital environments according to the purpose, the context and the interlocutors. It will also provide an overview on the main digital tools used nowadays together with their basic functions and options ( emails, SMS, instant messaging apps, video call apps). This will be done through:

• H5p (interactive presentation, video tutorial)
• Moodle Forums 
• Moodle Lesson resource
• Moodle Book resource
• Moodle Glossary resource
• Exe-learning (self-assessment in HTML5 format)
• External links

Learning content type in moodle

The material used to present the training content will be:

1. Forum to share content and interact with other participants
2. H5P interactive presentations to give an overview and complete intermediate tasks, to illustrate how to integrate multimedia in own created content
3. H5p interactive videos to integrate varied content and provide insights
4. H5P activities: quiz, drag and drop, T/F, choose the correct statements integrated in presentations and videos
5. Links and webpages to share external resources/ insights 
6. Glossary with keywords

   eXe-Learning self-assessment to check the module comprehension and key-concepts

Activity/Task

Students are recommended  to go through the following activities:

1. Read the background information
2. Use the pre-module self-evaluation Mandala and self-assess your own digital competencies according to the module
3. Check keywords in the glossary whenever they are  linked
4. H5P presentations, read the text and answer to quizzes, check results 
5. Answer to quizzes
6. Final self-evaluation test at the end of the module 
7. Use the final self-evaluation Mandala to self-assess the new digital competencies acquired after the module

External resources

OER links, videos, images, PDF

Evaluation

Knowledge will be assessed through intermediate interactive activities on H5P and a final self-evaluation will be inserted at the end of the module.
Learners will be asked to self-evaluate their own digital competencies at the beginning and at the end of the module through the self-evaluation Mandala. It is personal, but could also be shared with the teacher/educator/tutor if needed.

Learning outcomes in terms of competence

Knowledge

Skills

Attitudes

To know the difference between written, oral, and video digital communication.

To distinguish the contexts and related uses of digital communication.

To respect the rules of digital communication according to the situation and means of communication (email, instant messaging apps, video chats).

To distinguish the threat of digital communication and avoid them in order to reach specific digital communication purposes

Evaluation content

The final eXe-Learning file contains 20 questions, which are all multiple choice on the topics of the modules.